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Effective Date: November 24, 2025
This Privacy Policy explains how License Me, LLC (“License Me,” “we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you use our websites, mobile experiences, and online learning platforms (collectively, the “Services”).
License Me is the data controller for most processing activities.
In certain cases (e.g., institutional partnerships, employer-provided access), we may act as a data processor under a separate agreement with that organization.
If you have questions, contact us at [email protected].
This Privacy Policy covers all data collected through our Services. Some features may function without identifying information, but many educational, billing, and support services require personal data.
Account & Identity Information: name, email, password, photo, phone, language, and optional profile details.
Course & Learning Data: enrollment records, progress, grades, certificates, quizzes, discussions, and submissions.
Payment & Billing: billing details, transaction IDs, and limited payment information (we do not store full card numbers).
Technical Data: IP address, browser type, device identifiers, log files, and usage data.
Cookies & Tracking: cookies, web beacons, pixels, session replays, and analytics for functionality, personalization, and diagnostics.
Verification Data: name, address, date of birth, ID photo, and selfie image (biometric data is used only for verification and deleted promptly).
Support & Communication: messages, support tickets, chat transcripts, and survey responses.
Scholarship or Financial Aid Data: if applicable, income or demographic data for eligibility assessment (retained only as legally required).
We collect information:
Directly from you (during sign-up, course use, or communication).
Automatically through devices and cookies.
From third-party services (identity, analytics, payment).
From institutional or enterprise partners providing your enrollment.
We use your information to:
Deliver, operate, and improve the Services.
Provide personalized learning experiences and recommendations (including AI-based analytics).
Verify identity, prevent fraud, and maintain platform security.
Communicate service updates, certificates, and support notices.
Conduct research and analytics to improve educational outcomes.
Comply with legal, tax, and regulatory obligations.
Enable partner or institutional programs where applicable.
Market our courses and promotions, subject to your preferences.
We may use de-identified or aggregated data for research, statistics, and business analysis.
We process personal data under:
Contract necessity: to deliver our Services.
Legitimate interests: to improve, secure, and administer the platform (subject to balancing tests).
Consent: for marketing or optional analytics (withdrawable anytime).
Legal obligation: to comply with applicable laws.
We share limited data with:
Service Providers: hosting, analytics, marketing, security, and payment processors.
Instructors & Course Partners: course progress, assessments, and certificates.
Institutions & Employers: when access is provided via a partner.
Legal Authorities: as required by subpoenas, investigations, or regulatory mandates.
Business Transfers: if we merge, sell, or reorganize our business.
We do not sell personal data in the traditional sense.
A list of data sub-processor types (e.g., hosting, payment, email, analytics) is available upon request.
License Me uses cookies and similar technologies for authentication, analytics, personalization, and advertising.
Where required by law, we request consent via a cookie banner.
You may manage preferences via browser settings or our Cookies Policy page.
We also honor Global Privacy Control (GPC) and comparable browser-based opt-out signals.
We retain your data only as long as necessary for:
Providing Services, complying with laws, or resolving disputes.
Maintaining academic records or certificates you earn.
Biometric and verification data is deleted after verification or within 2 years, whichever is sooner.
De-identified and aggregated data may be retained for analytics.
We use administrative, physical, and technical safeguards (e.g., encryption, access control, monitoring).
No system is entirely secure, so please protect your credentials.
If you suspect a security breach, contact [email protected] immediately.
If a data breach poses a material risk to your rights, we will notify you and applicable authorities as required by law.
We are headquartered in the United States.
When transferring data internationally, we use:
Standard Contractual Clauses (SCCs) or equivalent legal mechanisms; and
If applicable, the EU-U.S. Data Privacy Framework and UK/Swiss extensions.
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your data.
Obtain a copy or portability of your data.
Restrict or object to certain processing.
Withdraw consent for marketing or optional analytics.
Appeal a denied privacy request.
Requests or appeals: [email protected]
We will verify your identity before acting on requests.
Residents of California and other U.S. states (CO, CT, VA, UT, TX, OR, etc.) may:
Request access, correction, deletion, or portability of data.
Opt out of “selling” or “sharing” personal information.
Limit the use of Sensitive Personal Information (e.g., ID verification data).
Exercise non-discrimination rights.
Submit requests via our footer link “Do Not Sell or Share My Personal Information” or email [email protected].
Authorized agents may act on your behalf with written permission.
For data protection inquiries or EU/UK privacy concerns:
Data Protection Officer (DPO)
Email: [email protected]
If unresolved, EU/UK users may contact their local data protection authority.
When you access License Me through an organization:
That organization may manage your account and view your course activity.
Their privacy policy may govern additional data handling.
License Me acts as their data processor under contractual terms.
De-identified learning data may be used for research and statistical purposes to improve course quality and educational outcomes.
No personal identities are shared publicly without your consent.
We may send promotional emails or SMS if you’ve opted in.
You may unsubscribe anytime.
Service or transaction notifications (enrollment, certificates, compliance updates) are mandatory.
Forum posts, testimonials, or comments you share may be visible to others.
Avoid posting sensitive data.
We may use anonymized feedback for marketing or improvement.
We only collect sensitive data (e.g., biometric, government ID, income verification) when necessary for verification, regulatory, or educational purposes.
Such data is processed securely and not used for marketing.
We use limited AI-based analytics for personalization and course recommendations.
These processes do not create legal or significant effects on you.
We do not make automated decisions that produce adverse outcomes without human oversight.
You may authorize a third party to submit privacy requests.
If a request is denied, you may appeal by emailing [email protected] with “Privacy Appeal” in the subject line.
This Privacy Policy is written in English. Translations may be provided for convenience.
In case of conflict, the English version prevails.
We aim to make this policy accessible and readable for all users.
Our site may link to third-party services (e.g., payment gateways, university portals).
We are not responsible for their privacy practices. Review their policies before providing data.
If we discover unauthorized access, disclosure, or loss of your data, we will:
Notify affected users promptly, and
Report to authorities when required by law.
Our Services are not intended for children under 13.
We do not knowingly collect their data.
If you believe a child has provided information, contact [email protected] for deletion.
We may update this policy periodically.
Material changes will be announced via email or on our homepage.
Continued use after updates constitutes acceptance.
