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Business Communication refers to the process of sharing information within and outside an organization to ensure its commercial success. It encompasses written, verbal, visual, and digital interactions across internal teams, customers, clients, and partners. This includes emails, reports, meetings, presentations, training materials, customer service, and social media engagement.
Enhances team collaboration and employee engagement
Improves decision-making and problem-solving
Increases customer satisfaction and brand reputation
Reduces errors, confusion, and internal conflict
Enables faster response to market changes
Drives productivity, sales, and organizational alignment
